نمونه سوالات Stakeholders - PMP
ساعت ٥:٤٦ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   Anthony is currently managing a bridge construction project. The project is in the execution phase. During the planning phase of the project, Anthony developed a comprehensive stakeholder management plan for the project. However, the frequency of the plan review has not been defined. How often should the stakeholder management plan be reviewed by Anthony?

A. On a monthly basis.

B.  The stakeholder management plan cannot be reviewed during the execution of the project.

C. On a weekly basis.

D. On a regular basis; frequency needs to be decided by Anthony.

 

2.   Jim is managing a road network design project for a government agency. He is currently carrying out the Plan Stakeholder Management process for the project. Which of the following documents will provide the list of project stakeholders to Jim for this process?

A. Organizational process assets

B. Enterprise environmental factors

C. Stakeholder register

D. Project management plan

 

3.   Gordon is currently developing his project's stakeholder management strategy. All enterprise environmental factors should be considered during this process. Which of the following enterprise environmental factors should be paid special attention during this process?

A. Project templates

B. Lessons learned from past similar projects

C. Commercial databases

D. The organization's culture and structure

 

4.   Daniel is the project manager for a factory construction project. Daniel has recently joined this organization and is not fully aware of the organization's culture and structure. In order to manage his project stakeholders, Daniel has to understand his project stakeholders better. Which of the following can provide Daniel some historical information regarding stakeholder management on previous projects?

A. Project management plan

B. Enterprise environmental factors

C. Organizational process assets

D. Project charter

 

5.   The Project Stakeholder Management knowledge area is focused on engaging project stakeholders with the project. What is the objective of effectively keeping the project stakeholders engaged with the project?

A. To manage their expectations so that the project objectives are achieved.

B. Using consistent project management methodology across organizational projects.

C. To motivate the project team members.

D. To demotivate the negative stakeholders.

 

6.   Christine is managing a healthcare software development project. At a PMI conference, she met George who is the project manager at a competitor organization. George is a PMP and has successfully delivered many successful healthcare related software development projects. If George shares his stakeholder management experience with Christine, will that be considered Expert Judgment?

A. No! George is a project manager at a competitor organization.

B. Yes! All participants at a PMI conference are experts.

C. Yes! George is an expert in managing such projects.

D. No! This would be an example of expert opinion and not expert judgment.

 

7.   Sandra is managing a new supersonic aircraft design project. This is a huge project and the success of this project is very critical for her organization. For such mission-critical projects, which of the following is the most desirable engagement level for all major project stakeholders?

A. Resistant stakeholders

B. Leading stakeholders

C. Neutral stakeholders

D. Supportive stakeholders

 

8.   Jennifer has recently been asked to manage an office refurbishment project. She finds out that the chief financial officer of the company is resisting the project. The chief financial officer is a key project stakeholder. What must Jennifer do first?

A. Seek expert judgment from the project initiator.

B. Seek support from the project sponsor to force project decisions.

C. Conduct a team meeting to discuss this issue.

D. Analyze options that might change or influence the chief financial officer's perception.

 

9.   Greg's project is in the initiating stage. The sponsor of the project has asked Greg to present a list of the identified project stakeholders in the next project update meeting. He has also asked Greg to present the project stakeholders current and desired engagement levels so that they can brainstorm on the stakeholder management strategy. Which of the following is a presentation tool that can help Greg summarize all of this information in a tabular format?

A. Communications management plan

B. Stakeholder register

C. Stakeholders engagement assessment matrix

D. Stakeholder management plan

 

10. Diana is managing the development of a mobile phone application. Half of the project work has been completed. Diana is currently reviewing her stakeholder management plan. She finds out that some of the resisting stakeholders have now become supportive. How should Diana update her stakeholder management plan?

A. Do not update the stakeholder management plan at this stage as things are getting better.

B. Transfer these stakeholders to the project supporters group, and for these

stakeholders, adopt the stakeholder management strategy defined for the project supporters.

C. For these stakeholders, continue with the defined resisting stakeholder management strategy as this strategy has produced positive results so far.

D. Transfer these stakeholders to the project supporters group but continue with the defined resisting stakeholder management strategy with these stakeholders.

 

Answers

 

1.   D - As projects progress, projectstakeholders, their interests, needs, expectations and engagement levels may change. The stakeholder management plan should be regularly reviewed by the project manager. The
frequency of the review should be decided by the project manager if that has not been imposed by the top management. [PMBOK 5th edition, Page 400] [Project Stakeholder Management]

2.   C - The stakeholder register, an output of the Identify Stakeholders process, documents all of the identified project stakeholders and related information. The stakeholder register (an input to the Plan Stakeholder        Management process) will provide the necessary information to Jim. [PMBOK 5th edition, Page 400] [Project Stakeholder Management]

3.   D - The lessons learned and the project templates are not enterprise environmental factors, these are organizational process assets. The commercial databases can provide very limited information to develop the
stakeholder management plan. During the Plan Stakeholder Management process, the organization's culture and structure are of particular importance. [PMBOK 5th edition, Page 401] [Project Stakeholder Management]

4.   C - The project charter and the project management plan do not document lessons learned from previous similar projects. Lessons learned are stored in the organization's process assets library. [PMBOK 5th edition, Page 401] [Project Stakeholder Management]

5.   A - The core objective for stakeholder engagement management is to ensure that the project stakeholders are kept satisfied and their expectations are being met throughout the course of the project. Keeping the project
team members motivated and using a consistent project management methodology are generic objectives of project management. [PMBOK 5th edition, Page 400] [Project Stakeholder Management]

6.   C - George is giving an expert opinion; this is analogous to expert judgment. A PMP certified project manager from a competitor would not normally give false information. This can be considered an expert judgment since George has successfully delivered many similar projects. [PMBOK 5th edition, Page 401] [Project Stakeholder Management]

7.   D - It would be an ideal situation for any project if all of the major stakeholders are supportive of the project. This will ensure smooth project progress and timely resolution of issues. In the real world this might not be
achievable; nevertheless, it is the most desirable state for all major stakeholders. On the other hand, if all major stakeholders assume a leading role, this will lead to major and serious conflicts. [PMBOK 5th edition,Page 402] [Project Stakeholder Management]

8.   D - In this scenario, the chief financial officer is a resistant key stakeholder. The chief financial officer must be turned into a project supporter in order to ensure success. Any of the given choices can be the solution to this problem. However, Jennifer should first identify all the available options and analyze them before selecting the best option. [PMBOK 5th edition, Page 402] [Project Stakeholder Management]

9.   C - Both the communications and stakeholder management plans are detailed textual documents. They are not presentation tools. On the other hand, both the stakeholder register and the stakeholders engagement
assessment matrix contain the required information. However, the stakeholders engagement assessment is the best tool to be selected in this situation as it only presents the information required by the project sponsor in a tabular format. [PMBOK 5th edition, Page 402] [Project Stakeholder Management]

10. B - The stakeholder management plan should be reviewed regularly. Since some of the resistant project stakeholders have now become project supporters, this implies that the current stakeholder classification in the
stakeholder management plan is no longer accurate. These stakeholders should now be transferred to the
project supporters group, and going forward the stakeholder management strategy defined for the project supporters should be adopted for these stakeholders. Although the stakeholder management strategy for the
resisting stakeholders has delivered great results, it should only be applied to the current project resistant stakeholders. [PMBOK 5th edition, Page 400] [Project Stakeholder Management]

 

MSP,PMBOK,PMP  آموزش

 مدیر وبلاگ


 
نمونه سوالات Procurement - PMP
ساعت ٥:۳٦ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   Which of these is not an input to the Control Procurements process?

A. Agreements

B. Change requests

C. Work performance data

D. Work performance reports

 

2.   Which of the following is not a tool or technique of the Control Procurements process?

A. Payment system

B. Configuration management system

C. Contract change control system

D. Records management system

 

3.   You have received a proposal against a RFP that was sent to vendors. One of the vendors has indicated that they can do the project for $12,500. The cost for the project is $10,000 and their profit will be $2,500. Which type of the contracts is most suitable to be used in this situation?

A. Cost Plus Fixed Fee

B. Cost Plus Percentage of Cost

C. Fixed price

D. Cost Plus Incentive Fee

 

4.   Your company requires that before you purchase any routers or switches for the data center you are building, you need to solicit quotes from three separate suppliers prior to submitting the purchase request to the finance department. This policy belongs to?

A. Organizational Process Assets

B. Enterprise Environmental Factors

C. Procurement Management Knowledge Area

D. Make-or-Buy Decision

 

5.   Which process involves verification and acceptance of all project deliverables, and hence supports the Close Project or Phase process?

A. Perform Integrated Change Control

B. Validate Scope

C. Estimate Activity Durations

D. Control Costs

 

6.   Which of the following is accurate regarding agreements in the Project Procurement Management?

A. Agreements can never be terminated.

B. Terms and conditions never include the seller's proposal

C. Agreements are informal documents.

D. Agreements are legal documents between a buyer and a seller.

 

7.   What is the purpose of a bidder conference?

A. Awarding a contract to the most suitable vendor

B. Pre-qualifying the potential sellers

C. Ensuring all vendors have a clear understanding of the procurement

D. Developing a comprehensive sellers list

 

8.   The types of contracts that can be used in a project are documented in the:

A. Request for Proposal (RFP)

B. Procurement management plan

C. Procurement statement of work

D. Work breakdown structure (WBS)

 

9.   Different types of contracts are appropriate for different types of purchases. Which of these is not one of the three broad categories of contracts?

A. Cost-reimbursable

B. Time and Material

C. Fixed-price or lump-sum

D. Fixed-assessment

 

10. You are building a mansion that will have copper roofs. The duration of the project will be approximately three years, so you have built into the contract that as the price of copper increases the contract allows for price increases as a percentage of the cost copper. However, all other costs are fixed. This is an example of what type of contract?

A. Fixed Price with Economic Price Adjustment

B. Fixed Price Incentive Fee

C. Unit Price

D. Time and Materials

 

 

Answers

1.   B - Change requests are not the inputs of the Control Procurement process. The rest of the choices are valid
       inputs of this process. [PMBOK 5th edition, Page 379] [Project Procurement Management]

2.   B - The configuration management system is not a tool and technique of the Control Procurements process.The rest of the choices are valid tools and techniques of this process. [PMBOK 5th edition, Page 379] [Project Procurement Management]

3.   C - Apparently it looks like the vendor is asking for a cost plus fixed fee contract. However, the vendor is actually looking for a fixed price contract when they asked for a fixed $12,500. The cost and fee are just the components the vendor has estimated to come up with a final price. [PMBOK 5th edition, Page 362, 363] [Project Procurement Management]

4.   A - Any type of corporate policy or formal procurement procedure is an organizational process asset. [PMBOK 5th edition, Page 27] [Project Procurement Management]

5.   B - The Validate Scope process formalizes the acceptance of the completed project deliverables and hence supports the Close Project or Phase process. [PMBOK 5th edition, Page 133] [Project Scope Management]

6.   D - Agreements are legal and formal documents between buyers and sellers. [PMBOK 5th edition, Page 357] [Project Procurement Management]

7.   C - Bidder conferences are also called contractor conferences or vendor conferences. Their purpose is provide all vendors with an understanding of the project requirements and give all vendors equal time to get their       questions answered. [PMBOK 5th edition, Page 375] [Project Procurement Management]

8.   B - The types of contracts that can be used in a project are documented in the Procurement Management Plan.
       [PMBOK 5th edition, Page 366] [Project Procurement Management]

9.   D - Fixed-assessment is not a category of contracts. [PMBOK 5th edition, Page 362] [Project Procurement Management]

10. A - Since the price increases are tied only to the rising costs of the copper, this is a Fixed Price with Economic Price Adjustment (FP-EPA) contract. This is common with multiple year contracts. [PMBOK 5th edition, Page 363] [Project Procurement Management]

 

 

MSP,PMBOK,PMP  آموزش

 


 
نمونه سوالات Risk - PMP
ساعت ٥:٢٧ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   Which of these is a valid response to negative risks and not positive risks?

A. Exploit

B. Mitigate

C. Enhance

D. Share

 

2.   Which of these is accurate regarding risk management?

A. Organizations are not likely to perceive risk as a threat to project success

B. It has its origins in the uncertainty present in all projects

C.  The attitudes of individuals and organizations must not be a factor affecting risk management

D. It is a passive activity in project management

 

3.   As the project manager, of a project to construct a city park, you have yourself identified 39 risks on the project, determined what would trigger the risks, rated them on a risk rating matrix, tested the assumptions and assessed the quality of the data used. You now plan to move to the next step of the risk management process. What have you missed?

A. Overall risk ranking for the project

B. Involvement of other stakeholders

C. Risk Mitigation

D. Simulation

 

4.   Your project sponsor has asked you to present your project's high-level risk register to him in the next project update meeting. Which of the following processes must be started to have your high level risk register?

A. Plan Risk Management

B. Perform Qualitative Risk Analysis

C. Identify Risks

D. Control Risks

 

5.   Which of these is an input of the Control Risks process?

A. Risk audits

B. Change requests

C. Work performance information

D. Work Performance Reports

 

6.   Which of the following is true about risks?

A. The risk register documents all the identified risks in detail

B. Risk impact should be considered, but probability of occurrence is not important

C. Risks always have negative impact and not positive

D. Risk Response Plan is another name for Risk Management Plan.

 

7.   During which stage of risk planning are risks prioritized based on their relative probability and impact?

A. Perform Qualitative risk analysis

B. Identify Risks

C. Perform Quantitative risk analysis

D. Plan Risk Responses

 

8.   If a project has a 60% chance of a U.S. $100,000 profit and a 40% chance of a U.S. $100,000 loss, the expected monetary value of the project is?

A. $20,000 profit

B. $40,000 loss

C. $100,000 profit

D. $60,000 loss

 

9.   Which of these statements about Risk in a project is correct?

A. Risks are always negative in nature and are threats that need to be managed well

B. A risk is always induced external to the project.

C.  Risk responses reflect an organization's perceived balance between risk taking and risk avoidance

D. Risks need not be planned for in all projects

 

10. The Manage Communications process belongs to which of the following process groups?

A. Planning

B. Monitoring & Controlling

C. Closing

D. Executing

 

 

Answers

1.   B - Risk mitigation is a valid response to negative risks. [PMBOK 5th edition, Page 344, 345, 356] [Project Risk Management]

2.   B - Risk management does indeed have its origins in the uncertainty present in all projects. [PMBOK 5th edition, Page 310] [Project Risk Management]

3.   B - The project manager is using a good process, however he/she should have involved the other stakeholders to help identify risks. [PMBOK 5th edition, Page 321] [Project Risk Management]

4.   C - A high-level risk register contains the identified risks only. The risk register is created during the Identify Risks process. [PMBOK 5th edition, Page 327] [Project Risk Management]

5.   D - Work Performance Reports are the inputs to the Control Risks process. [PMBOK 5th edition, Page 349] [Project Risk Management]

6.   A - The risk register contains details of the identified risks. [PMBOK 5th edition, Page 327] [Project Risk Management]

7.   A - Perform Qualitative Risk Analysis assesses the impact and likelihood of identified risks. During this process the risks are prioritized based on their relative probability and impact. [PMBOK 5th edition, Page 329] [Project     Risk Management]

8.   A - EMV=Probability × Impact .6 × $100,000=$60,000       .4 × ($100,000)=($40,000) $60,000-$40,000=$20,000 profit. [PMBOK 5th edition, Page 339] [Project Risk Management]

9.   C - Risk responses reflect an organization's perceived balance between risk taking and risk avoidance. The other choices are incorrect. Risks need not be induced only external to the project. For example, adopting a fast track schedule may be a conscious choice and result in some risks. This may however be in balance with the reward gained by taking the risk. Risks need not always be negative in nature. They may be positive as well. All projects need to plan for Risks. [PMBOK 5th edition, Page 310, 311] [Project Risk Management]

10. D - The Manage Communications process belongs to the Executing process group. [PMBOK 5th edition, Page  61] [Project Communications Management]

 

MSP,PMBOK,PMP  آموزش  


 
نمونه سوالات Communication - PMP
ساعت ٥:٢۱ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   You are holding a kick off meeting for the build out of a new data center. This will be the largest, most  costly and most complex project you have worked on in your career. You have counted up the number of stakeholders, vendors and project team members to be 52. In order to stress to the group how important and difficult communication will be on the project you want to tell them how many channels of communication exist on the project. What would you tell them?

A. 2625 channels exist on the project

B. 52 channels exist on the project

C. 2704 channels exist on the project

D. 1326 channels exist on the project

 

2.   A communications management plan should include all of the following, EXCEPT:

A. Glossary of Common Terminology

B. Escalation List/Contacts

C. Person that will issue weekly reports

D. Risk Register

 

3.   You are working on a project with a fixed fee contract, therefore communications should tend toward?

A. Formal Verbal Communication

B. Informal Written Communication

C. Formal Written Communication

D. Informal Verbal Communication

 

4.   A project initially starts out with 3 stakeholders but the number increases to 7 during the course of the project. How many channels does the project manager now need to manage?

A. 18 channels

B. 10 channels

C. 21 channels

D. 7 channels

 

5.   You are the Project Manager and are responsible for the development of a mall. As with any construction project, there will be multiple iterations of blueprints and engineering drawings, so you have decided to create an online database that can be used to query the documents by name, type, date, etc. This is an example of what type of communication tool?

A. Project Management Information System

B. Lessons Learned

C. Project Records

D. Configuration Management System

 

6.   You are working on a project where all the team members are located in geographically different areas, therefore all the communication is done via e-mail and chat. It is sometimes hard to get the true meaning of these messages because you can't see facial expression or hear tone of voice, this is an example of?

A. Encoding

B. Medium

C. Decoding

D. Noise

 

7.   You are reviewing a project with Tom, a new project manager. While discussing the communication requirements with Tom, you find that he has an impression that a project with 'n' number of stakeholders has 'n' communication channels. You are aware that this is wrong. What is the rightanswer?

A. No of channels = n(n+1)/2 where n = number of stakeholders

B. No of channels = (n+1)*(n-1)/2 where n = number of stakeholders

C. No of channels = n(n-1)/2n where n = number of stakeholders

D. No of channels = n(n-1)/2 where n = number of stakeholders

 

8.   Your project calls for communication with a very large audience. What communication method would be appropriate under such circumstances?

A. Pull communication

B. Interactive communication

C. Two-way communication

D. Push communication

 

9.   An external auditor is auditing the quality of your project's management processes. Which of the following processes this activity relates to?

A. Control Quality

B. Perform Quality Assurance

C. Validate Scope

D. Control Procurements

 

10. Successful project managers generally spend an inordinate of time, doing what?

A. Updating the Project Management Plan

B. Communicating

C. Working Scheduled Activities

D. Managing Risks

 

 

Answers

 

1.   D - Communication Channel formula is: n(n-1)/2. N=Number of people involved on the project. 52(52-1)/2   52*51=2652 2652/2=1326 [PMBOK 5th edition, Page 292] [Project Communications Management]

2.   D - The Risk Register is part of Risk Management and is not included in the Communications Management Plan. [PMBOK 5th edition, Page 296] [Project Communications Management]

3.   C - Anytime contracts are involved in a project, the project manager/team should use formal written

communication methods. [PMBOK 5th edition, Page 287] [Project Communications Management]

4.   C - The correct answer is 21. The number of channels = n(n-1)/2 where n is the number of stakeholders. Since there are 7 stakeholders now, the number of channels is 7 X 6 / 2 = 21. [PMBOK 5th edition, Page 292] [Project Communications Management]

5.   A - The online database is an example of a Project Management Information System. [PMBOK 5th edition, Page 554] [Project Communications Management]

6.   D - Anything that interferes with the meaning of a message is considered noise. [PMBOK 5th edition, Page 293] [Project Communications Management]

7.   D - The correct response is n(n-1)/2 where n = number of stakeholders. [PMBOK 5th edition, Page 292] [Project Communications Management]

8.   A - The situation in the project would call for pull communication. This is suited for very large audiences and would allow them to access information content at their own discretion. [PMBOK 5th edition, Page 295] [Project Communications Management]

9.   B - This is an example of a quality audit by an external auditor. This is a tool and technique of the Perform Quality Assurance process. [PMBOK 5th edition, Page 247] [Project Quality Management]

10. B - Most projects fail because of poor communication. Successful project managers spend a great deal of time communicating. [PMBOK 5th edition, Page 287] [Project Communications Management]

 

MSP,PMBOK,PMP  آموزش


 
نمونه سوالات Human Resource - PMP
ساعت ۱:٠٦ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   Ken is managing a project where the morale of the team is very low. The team members have been on the project for more than a year and though the project is due to end in a few weeks' time, they do not know what is in store for them. What should Ken have planned better to avoid such a situation?

A. Ground rules

B. 360-degree feedback

C. Job rotation within the project.

D. Staff release plan

 

2.   You are the project manager of a project whose team has interacted with a number of stakeholders. You feel that in order to have a very objective project performance appraisal, you would like to obtain feedback for the project team members from all the people they have worked with, including superiors, peers and subordinates. Project performance appraisals are carried out during which of the following processes?

A. Close Project or Phase

B. Acquire Project Team

C. Manage Project Team

D. Develop Project Team

 

3.   Which of the following is not a tool and technique of the Plan Human Resource Management process?

A. Organizational theory

B. Networking

C. Organization charts

D. Rewards and recognition

 

4.   Which of these is not an Enterprise environmental factor that can influence the Plan Human Resource Management process?

A. Organizational culture

B. Lessons learned on organizational structures

C. Marketplace conditions

D. Personnel administration policies

 

5.   Which of the following is not provided by the communications management plan?

A. Stakeholders communication requirements

B. Frequency of communication

C. Person responsible for communicating the information

D. Desired and current engagement levels of key stakeholders

 

6.   You are managing a project. An audit team wants to know where they can find information on training plans for the project team members and certification requirements. This would be found in the:

A. Resource Breakdown Structure

B. Staff Release Plan

C. Staffing Management Plan

D. Communications Management Plan

 

7.   You are managing a project and find that you need to apply resource leveling. Which of the following tools can help you identify resources that are over allocated?

A. Resource Assignment Matrix

B. Network diagram

C. Resource Histogram

D. Resource Breakdown Structure

 

8.   Which of the following is not among the processes of Project Communications Management?

A. Control Communications

B. Identify Stakeholders

C. Plan Communications Management

D. Manage Communications

 

9.   Ground rules are established to set clear expectations regarding acceptable behavior by the project team members. Whose responsibility is it to enforce ground rules?

A. The project manager

B. All project team members share the responsibility for enforcing the rules once they are established

C. The HR team

D. The project manager and senior team members

  

10. Conflict management is a tool and technique of which of the following processes?

A. Control Procurements

B. Identify Stakeholders

C. Close Project or Phase

D. Manage Project Team

 

 

Answers

1.   D - The correct response is the staff release plan. While job rotation is a good way of ensuring high morale within the team, it is more of an ongoing effort and within the project team. The project manager needs to determine the method and timing of releasing team members (release criteria). Smooth transitions to upcoming projects helps improve the morale. [PMBOK 5th edition, Page 266] [Project Human Resource Management]

2.   C - Project performance appraisal are carried out during the Manage Project Team process. [PMBOK 5th edition, Page 282] [Project Human Resource Management]

3.   D - Rewards and Recognition is a tool and technique used in the Develop Project Team process and not in the Plan Human Resource Management process. [PMBOK 5th edition, Page 257] [Project Human Resource Management]

4.   B - Lessons learned on organizational structures are used as inputs to the Plan Human Resource Management process. However, these are organizational process assets and not enterprise environmental factors. [PMBOK 5th edition, Page 260] [Project Human Resource Management]

5.   D - The desired and current engagement levels of key stakeholders are documented in the stakeholder management plan. The rest of the choices are the components of the communications management plan. [PMBOK 5th edition, Page 296, 403] [Project Communications Management]

6.   C - The correct response is the Staffing Management Plan. This lists the time periods that team members are expected to work on the project along with information such as training plans, certification requirements and compliance issues. [PMBOK 5th edition, Page 265, 266] [Project Human Resource Management]

7.   C - The Resource Histogram is a tool for charting human resources and illustrates the number of hours that a person, department or entire project team will be needed each week or month over the course of the project. The chart can include a horizontal line that represents the maximum number of hours from a particular             resource. This can be used for a resource leveling strategy. [PMBOK 5th edition, Page 265] [Project Human Resource Management]

8.   B - The Identify Stakeholders is a process from the Project Stakeholder Management knowledge area. [PMBOK 5th edition, Page 287, 391] [Project Communications Management]

9.   B - All project team members share responsibility for enforcing the rules once they are established. [PMBOK 5th edition, Page 277] [Project Human Resource Management]

10. D - Conflict Management is a tool and technique of the Manage Project Team process. The Control Procurements process has Claims Administration that somewhat relates to conflict management. [PMBOK 5th edition, Page 282] [Project Human Resource Management]

 

MSP,PMBOK,PMP  آموزش

 


 
نمونه سوالات Quality - PMP
ساعت ۱٢:٤٩ ‎ب.ظ روز دوشنبه ۱ دی ،۱۳٩۳ : توسط : ®Zahedi , PMP

1.   Gordon has recently taken over a project as the project manager. The project is already halfway through the execution. Reviewing the project management plan, Gordon found outs that the project's WBS is not aligned with the project management plan and the 100% rule was ignored. What does this mean?

A.  The WBS doesn't contain all of the project and product
work mentioned in the project management plan.

B. The project is not halfway through the execution.

C. The project management plan can never be 100% complete.

D. The project cannot be completed on time.

 

2.   What is a control chart?

A. A type of a RACI chart

B. A chart that shows the root cause of a problem

C. A type of a fishbone diagram

D. A chart that shows the stability of a process

 

3.   A project manager is unsure of the difference between precision and accuracy and asks for your help in understanding the difference between the two terms. Which of these responses would be the best response to such a question?

A. Precision is consistency that the value of a repeated set of measurements are clustered and have little scatter whereas accuracy is correctness that the measured value is very close to the true value.

B. Accuracy is consistency that the value of a repeated set of measurements are clustered and have little scatter whereas precision is correctness that the measured value is very close to the true value.

C.  Accuracy and Precision are equivalent and normally  specified in the SOW by the customer who issues the SOW.

D.  Accuracy is more important than precision. The project management team must decide the level of accuracy required.

 

4.   The technique of comparing actual or planned project practices to those of other projects to generate  ideas for improvement and to provide a basis by which to measure performance is known as:

A. Workbench

B. Benchmarking

C. Quality control

D. Dependency

 

5.   There is a serious defect in the finished product of a project that was completed a few months back and this results in a recall campaign to recall the defective products. What would be the best classification for these types of costs?

A. To complete performance index (TCP)

B. Cost variance

C. Cost of conformance

D. Cost of non-conformance

 

6.   You are the project manager of a project and have come up with a bar graph of problems and their frequencies. This kind of a chart is called a:

A. Deming chart

B. Pareto chart

C. Ishikawa diagram

D. Control chart

 

7.   What is the process of random selection and inspection of a work product?

A. Control Charting

B. Flow Charting

C. Statistical Sampling

D. Benchmarking

 

8.   Which of the following relates to Root Cause Analysis?

A. Process Analysis

B. Performance Measurements

C. Pareto Chart

D. Quality Control Measurements

 

9.   Which of the following tools is used during Trend Analysis?

A. Decision Tree Analysis

B. Scatter Diagram

C. Earned Value Analysis

D. Cause and Effect Diagram

 

10. An automotive designer uses a certain technique to determine which combination of suspension and tires will produce the most desirable ride characteristics at a reasonable cost. In order to do this, she works with a statistical framework and systematically changes all of the important parameters instead of changing the factors one at a time. This is known as:

A. Design of Experiments

B. Nominal Group Technique

C. Statistical Sampling

D. Force Field Analysis

 

 

 

 

Answers

 

1.   A - The WBS must contain all of the project and product work including the project management work. This is also called as 100% rule. [PMBOK 5th edition, Page 131] [Project Scope Management]

 

2.   D - A control chart shows the stability of a process over time. [PMBOK
5th edition, Page 238] [Project Quality Management]

3.   A - Precision is consistency that the value of a repeated set of measurements are clustered, and have little scatter, whereas accuracy is
correctness that the measured value is very close to the true value. Precise   measurements are not necessarily accurate. A very accurate measurement is not necessarily precise. The project management team must determine how much accuracy or precision or both are required. [PMBOK 5th  edition, Page 228] [Project Quality Management]

4.   B - Benchmarking is the technique of comparing actual or planned project practices to those of other projects to generate ideas for improvement
and to provide a basis by which to measure performance. [PMBOK 5th edition, Page 239] [Project Quality Management]

5.   D - The correct response is Cost of Non-Conformance. This includes all costs incurred due to internal and external failures. [PMBOK 5th edition, Page 235] [Project Quality Management]

6.   B - This is an example of a Pareto chart or Pareto diagram. [PMBOK
5th edition, Page 237] [Project Quality Management]

7.   C - Statistical sampling is the process of random selecting and inspection of a work product. [PMBOK 5th edition, Page 240] [Project Quality Management]

8.   A - The process analysis includes root cause analysis. [PMBOK 5th edition, Page 247] [Project Quality Management]

9.   C - Earned value analysis is used as a trend analysis technique for monitoring overall project performance. [PMBOK 5th edition, Page 352] [Project Risk Management]

10. A - The correct response is Design of Experiments and this plays
a key role in optimization of products or processes. [PMBOK 5th edition, Page 240] [Project Quality Management]

 

 

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1.   The Cost Performance Baseline is a time-phased budget and is used as a basis to measure, monitor,and control overall cost performance of the project. It is usually displayed in the form of:

A. An S-curve

B. An inverted S curve.

C. Pie-chart

D. A Z curve

 

2.   Contingency Reserves are estimated costs to be used at the discretion of the project manager to deal with:

A. Scope creep

B. Anticipated but not certain events.

C. Unanticipated events

D. Anticipated and certain events

 

3.   A project is estimated to cost $ 50,000 with a timeline of 50 days. After 25 days, the project manager finds that 50% of the project is complete and Actual costs are $ 50,000. What is the Cost Performance Index (CPI) ?

A. The CPI is 1

B. The CPI is 1.5

C. The CPI is 2

D. The CPI is 0.5

 

4.   Your project is mid-way through a delivery schedule. As the project manager, you want to determine how much work is still left. Which is the most accurate way to determine the remaining work to be carried out by the project team?

A. Rolling wave method

B. Earned Value Technique

C. A Manual forecast

D. Future analysis

 

5.   An estimating technique that uses a statistical relationship between historical data and other variables (for example, square footage in construction, lines of code in software development) is known as:

A. Parametric Estimating

B. Analogous Estimating

C. Bottom-up Estimating

D. Historical Analysis

 

6.   Lucy is currently preparing a high-level cost estimate for her project in the initiation phase. Given the limited detail available to her, what would you expect the range of her estimate to be and what would you call such an stimate?

A. -25 to +25 %, Rough Order of Magnitude

B. -5 to +10 %, Narrow

C. -1 to +1 %, Definitive

D. -25 to +75 %, Rough Order of Magnitude

 

7.   Funding requirements for a project are usually in incremental amounts that are not continuous, and these appear as a step function in the graph depicting Cash flow, Cost baseline and Funding. Any gap at the end of the project, between the funds allocated and the cost baseline represents:

A. Management reserves

B. Contingency reserves

C. Cost variance

D. Charting error

 

8.   As a project manager, you periodically do project performance reviews to compare cost performance over time, schedule activities or work packages over-running and under-running budget, milestones due, and milestones met. Which of the following is not a valid analytical technique?

A. Trend Analysis

B. Earned Value Performance

C. Variance Analysis

D. Interpersonal skills

 

9.   A variance threshold for costs or other indicators to indicate the agreed amount of variation allowed is called:

A. Upper specification limit

B. Control thresholds

C. Upper control limits

D. Cost overrun

 

10. Which of these are not inputs to the Determine Budget process?

A. Cost baseline, requirements traceability matrix

B. Project schedule, agreements

C. Basis of estimates, activity cost estimates

D. Project schedule, resource calendars

 

 

Answers

1.   A - The correct response is 'S' curve. The Cost Performance Baseline is a time-phased budget and is used as a basis to measure, monitor, and control overall cost performance of the project. It is usually displayed in the form of: an S curve and is developed by summing estimated costs by period. [PMBOK
5th edition, Page 213]   [Project Cost Management]

 

2.   B - Contingency Reserves are
estimated costs to be used at the discretion of the project manager to deal
with anticipated, but not certain events. These are also called as "Known unknowns". [PMBOK 5th edition, Page 206] [Project Cost Management]

3.   D - The correct answer is 0.5. The Cost performance Index (CPI) is given by the formula CPI = EV/AC where EV is the Earned Value and AC is the Actual Cost. Earned Value = 50% of $ 50,000 =$ 25,000 since 50% of the project is complete. Hence CPI = 25,000 / 50,000 = 0.5. [PMBOK 5th edition, Page 219] [Project Cost  Management]

4.   C - Although the Earned value technique of determining the balance work in the project is quick and automatic, it is not as valuable or accurate
as the manual forecasting of the remaining work by the project team. This       however is more time-consuming. [PMBOK 5th edition, Page 220] [Project Cost Management]

5.   A - This technique is known as Parametric Estimating and can produce higher levels of accuracy depending on the sophistication, as well as the
underlying resource quantity and cost data built into the model. [PMBOK 5th   edition, Page 205] [Project Cost Management]

6.   D - During the initial stages of the project, the level of information available will be limited. Hence the Rough Order of Magnitude (ROM) estimate
is usually prepared and has an accuracy range of -25% to +75%. [PMBOK 5th edition, Page 201] [Project Cost Management]

7.   A - Management reserves are included in the project's total funds but they are not included in the project's cost performance baseline. [PMBOK 5th edition, Page 214] [Project Cost Management]

8.   D - Interpersonal skills is not a valid choice. The other three choices, namely Variance Analysis, Trend Analysis and Earned Value Performance, are
analytical techniques. [PMBOK 5th edition, Page 91, 92] [Project Integration Management]

9.   B - Control thresholds are variance thresholds for costs or other indicators such as person days and indicate  the agreed amount of variation
allowed. [PMBOK 5th edition, Page 148] [Project Time Management]

10. A - The cost baseline and the requirements traceability matrix
are not inputs to the Determine Budget process. The rest are valid inputs. [PMBOK 5th edition, Page 208] [Project Cost Management]

 

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